FAQ

 
 

Q: How long will I have to wait for my caricature?

A: That depends on which type of caricature you choose and the volume of orders received. Caricatures sent by e-mail usually arrive well within 5 days, Caricatures sent by post take a little longer and usually arrive within 7-10 working days. If you have a specific date you wish to receive your caricature by, please let me know and I will try my best to meet that deadline.

Q: What can I include in my caricature?

A: You can ask for your caricature to be dressed in any attire you like and include 2 to 3 props (these can include pets) or items - these can include sports items, cars,  etc. A simple background is also included in the caricature.

Q: How much do caricatures cost?

A: Please click here and pick which type of caricature you require to view the prices.

Q: Can I make changes to my caricature once it has been drawn?

A: We try to make sure all of our customers are happy with their caricature, and therefore allow one round of amends, within reason. 

Q: How do I know I'll like my caricature?

A: I can't guarantee this - it is art after all and everyone's opinions are different!  Provided you have supplied photos showing a fairly good likeness, I am confident you will be pleased with the results.  However, I take pride in my work and it is important to me that my customers are satisfied, so if for any reason you are not happy with your caricature please contact me to see what I can do to make it right.

Q: What if I want more than one person in my caricature?

A: You can order Caricatures of up to ten people by standard order. If you wish to include more than ten people please contact me for a Custom Order.

Q: How do I pay for my caricature?

A: Simply click the 'Buy Now' button next to the type of caricature you wish to order from the CartoonMe shop. Online payments are safe and are made using PayPal’s secure server.

 

Q: How do I send my photograph?

A: Once you have completed the online Order Form and made your secure payment, you will be invited to email your photo(s) to CartoonMe.

 

Q: What kind of photo can I send?

A: Quality: Digital photos of at least 1 mega pixel (also applies to photos taken on camera phones)

    Format: JPEG is great, and I also accept other major file formats (GIF, PNG, BMP, PICT, TIFF)

    Subject: A clear, close-up shot of the face is preferable - the better quality the photo, the easier it is for me to obtain a good likeness.  If you wish, you can send two photographs from different angles to give a better idea of what the person looks like

    Multi-Person Orders: Please send at least one photo of each person to be included - or a group photo if you have one (or if you want to decide who stands next to who!!!)

 

Q: How is my caricature sent to me?

A: Email Caricatures are sent digitally by e-mail at 300 dpi.  Portrait Caricatures are sent in postal tubes by secure post.

 

Q: Does the price include Postage & Packing?

A: Yes, all postage and packing prices are included in the price.

 

Q: Are the caricatures copyrighted?

A: I have limited rights on all the caricatures I create. This simply means that I require you to contact me for permission if you intend to use the artwork for commercial purposes or to re-sell it in any way. Different charges apply for commercial illustration.

 

 

 
     
   
               

Home    Gallery     Shop   Testimonials   Contact   FAQ    Links